The agent failed to do his job so I was concerned reaching out to customer service reps and none of them were helpful pretty much all said to bad for you we can't help you! Finally I found the email with the reps statement to cancel my trip with my refund! This company is insane!
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And Out of pocket. Our trip lasted for two weeks at Costa Morena. We been on trip to Cuba multiple times, and never came across with such disrespectful staff members from our resort. We had no beverage, no food, no drink water, lunches were always over within 1 hour of service, shortage of food, lack of options. Beach was dirty all the time, including no Beach towels.
Always demanded money in order to request something. We were promised 3 different Bars, but each time we were sent to different Bars and each time were refused to give service, we even had have given out tips, because expected to get some sort of experience, but never even gotten anything even if with a decent tip. Internet never worked right, even when purchasing multiple cards, resort had almost nothing to offer, for the money we spent.
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Cash markets were closed almost each time we wanted exchange cash, we had the feeling that we weren't welcome within resort, our Christmas and New year experience was just frustrating. Had a terrible experience booking flights on another site.
It was a complete scam. Unfortunately we had already booked hotels, vehicles, completely prepared for vacation. Red tag saved us. Found flights for 70 percent less than other site tried to scam us for.source url
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Reliable, scrupulous, and you will get the best deal available. Save yourself hours and go there directly. Up I will not regret it. Yes 1. Quick question; from my understanding, you are required to pay the 25CUC Cuban Departure Tax on the way out of Cuba , but that was recently changed to be paid upfront through your booking, correct?
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We booked our Varadero trip for May 16 back in early Feb and did not have to pay upfront. Red Tag contacted us to have us pay up front last month. We didn't get a receipt from Red Tag, so how am I supposed to show the Cubans proof of payment for the tax on a trip that was booked before the new law came into play? Any advice? I emailed Red Tag to get some kind of proof of payment but they said they 'will respond via email'.
That was days ago. How hard is it to get a receipt? Cuban departure tax now included in your ticket. The booths where they used to collect the tax have been closed since May 1. So spend that extra 25 CUC on something else in Cuba now! I don't think you will be required to show anything in Cuba - it will be assumed the tax has been paid, plus, they won't have the collection office open anyway - so no one to take the money. I wouldn't sweat it.
You don't have to prove anything. There are no booths now and nobody asking so the assumption is that everybody was informed and paid ahead of time, whether when buying your ticket or being contacted. I had to pay ACV recently and I don't see a need to bring any proof along with me. It is between you and the airline.
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The Cuban government will collect from them. This topic has been closed to new posts due to inactivity. To give the most up-to-date Redtag. Our offers include online coupons, in-store promotions, printable coupons, seasonal sales and other special deals, so on and so forth. Anything that can save you a penny, we will list them on our site. You will get huge savings on shopping with our Redtag. Last but not least, it's our pleasure that you choose our site to shop with.
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